Contact Center & Answering Services
Our contact center has toll-free numbers manned by professional customer services practitioners offering technical, marketing and customer support services to financial institutions, insurance companies, retailers, technology suppliers, and other businesses.
Inbound Services
- Literature Fulfillment
- Order-taking/Product Fulfillment
- Help Desk Services/Product Support
- Technical Assistance
- Customer Care
- Taking of Payments
- Appointment Scheduling
- Frequently Asked Questions
Outbound Services
- Telemarketing
- Product Recall
- Teleresearch
- Sales Lead Generation
- Database Marketing
- Appointment Generation
Why Choose our Contact Center Services?
- Support for many locations, geographically independent.
- Centrally controlled, locally managed.
- Cost Saving: No Phone System required, No Voice & Web Integration required.
- Easier, Quicker, Cheaper than integrating technology yourself.
- Lower telecommunications costs.
- Skilled yet low-cost labor pool.
Contact Center Details
Our office is equipped with all the technologies you would expect from a top-class contact center, and is designed to maintain a pleasant atmosphere for our customer service representatives.
Our software is completely capable of being modified in-house to suit the needs of any client.
Contact us if you are interested in seeing a demonstration of how our Contact Center can work for you.